Technical Support

Lighting & Controls Technical Support

Order, Pricing, Shipping, Claim, Billing related inquiries

  • Please call Customer Service: 1-800-327-0097; 7AM to 7PM EST, Monday – Friday

 

Product Support

  • Lamps, Ballasts & Drivers: 1 (888) 694-3533 or email
  • Lighting Fixtures & Integrated Controls: 1 (888) 694-3533 or email
  • Wireless Lighting Controls (Daintree® Networked):
    • US & Canada: 1 (866) 855-8629 or email
    • Mexico & Latin America: 1 (800)-716-5644 or email
  • IMS:
    • US & Canada: 1 (833) 684-0555 or email
    • Mexico & Latin America: 1 (800) 999-1688 or email
  • Wired Lighting Controls (LightSweep®): 1 (877) 584-2685 or email
  • Roadway Wireless Controls (LightGrid®): email
  • Signage LED (Tetra®): 1 (888) 694-3533 or email
  • Rail, Transit, Traffic, Refrigerated Display Lighting: 1 (888) 694-3533 or email
  • Horticulture Lighting: email

 

Warranty

  • To place a fixture Warranty Claim - email For Warranty related questions, please reach out to Customer Service Monday - Friday from 8AM - 5PM EST.

 

eLight / Connect portal inquiries

 

Residential Homeowner lighting

  • We do not sell our products into this channel, please contact GE Lighting a Savant Company at www.gelighting.com for assistance

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